Question 1

What areas do you service?

Accepted Answer

Clarkes services Penrith, the Blue Mountains, Hawkesbury and Western Sydney. If you are unsure whether your address is covered, contact us before booking.

Question 2

Are you licensed?

Accepted Answer

Yes. Clarkes Termite & Pest Management is a licensed pest management business in NSW. Contact us if you need licence details for a booking or property file.

Question 3

Can you help with urgent pest issues?

Accepted Answer

Call us for urgent pest issues and we'll discuss current availability and the most appropriate next step.

Question 4

What are your operating hours?

Accepted Answer

Current operating hours are shown on our Contact page. Call us if you need to discuss availability for a particular job.

Question 5

How do I book an inspection?

Accepted Answer

You can call Clarkes or use the booking form on the website. We'll contact you to discuss the requested service and booking details.

Question 6

How much does a termite inspection cost?

Accepted Answer

Pricing depends on the property and the scope of the inspection. Call us or submit the booking form so we can discuss what is required.

Question 7

How often should I get a termite inspection?

Accepted Answer

Inspection frequency depends on the property, previous termite activity and conditions around the building. Clarkes can discuss an appropriate inspection schedule for your property.

Question 8

What are the warning signs of termites?

Accepted Answer

Common signs include mud tubes on walls or foundations, hollow-sounding timber, discarded wings near windows, tight-fitting doors or warped frames, and bubbling or cracked paint on timber surfaces.

Question 9

How long does a termite treatment last?

Accepted Answer

Treatment expectations depend on the method used, the property and the termite activity identified. We'll explain any relevant monitoring, maintenance or follow-up considerations for the selected treatment.

Question 10

What happens if you find termites during an inspection?

Accepted Answer

If we find active termites, we'll explain what we've found and recommend a treatment plan. We won't carry out any treatment without your approval.

Question 11

What termite treatment methods do you use?

Accepted Answer

The appropriate termite-management approach depends on the property, access and activity identified. Clarkes will assess the situation and discuss the treatment options relevant to the job.

Question 12

What precautions are needed around children and pets?

Accepted Answer

Precautions depend on the treatment being used. Tell us about children, pets or other concerns when booking, and follow the technician's instructions before and after treatment.

Question 13

Do I need to leave my home during treatment?

Accepted Answer

This depends on the treatment being used. We'll explain any access, ventilation or temporary-vacating instructions that apply before the work starts.

Question 14

How long does a pest control treatment take?

Accepted Answer

Treatment time depends on the pest, the size and accessibility of the property, and the treatment required. We can give you a clearer indication once we understand the job.

Question 15

What pests do you treat?

Accepted Answer

Clarkes provides termite services, general pest control for ants, spiders, cockroaches, rodents, wasps, fleas and silverfish, plus bird-control services for residential and commercial properties.

Question 16

What is a pre-purchase pest inspection?

Accepted Answer

A pre-purchase pest inspection assesses accessible areas for visible timber-pest concerns before you buy. The written report explains the findings and any material access limitations.

Question 17

How long does a pre-purchase inspection take?

Accepted Answer

Timing depends on the size, layout and accessibility of the property. We provide a written report with the findings after the inspection.

Question 18

Why consider pre-construction termite management?

Accepted Answer

Pre-construction termite management is coordinated with relevant stages of a build or renovation. The appropriate approach depends on the project, construction stage and areas that will become inaccessible.

Question 19

How do I get a quote?

Accepted Answer

Call us or fill in the booking form and tell us what you need. We can then discuss the job and the next step.

Question 20

What service terms apply to a treatment?

Accepted Answer

The terms depend on the service and treatment selected. We will explain the relevant treatment details and any applicable conditions before work proceeds.

Question 21

Can you service commercial properties?

Accepted Answer

Yes, we provide pest control services for commercial properties including offices, restaurants, retail spaces and strata-managed buildings. Contact us to discuss the property and service requirements.

Frequently Asked Questions

General

Termite Inspections & Treatment

Treatment Safety & Methods

Pre-Purchase & Pre-Construction

Pricing & Service Terms

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